Who we are
What personal data we collect and why we collect it
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We do not currently allow image upload to the website; however if this was an option in the future, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
To provide website visitors the ability to prevent their data from being used by Google Analytics, you may install the Google Analytics opt-out browser add-on.
How we use collected information
North Texas Customs, LLC may collect and use Users’ personal information for the following purposes:
• To run and operate our Site:
We may need your information display content on the Site correctly.
• To improve customer service:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience:
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site:
We may use feedback you provide to improve our products and services.
• To process payments:
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other Site feature:
To send Users information they agreed to receive about topics we think will be of interest to them.
• To manage product reviews and ratings:
We may use third party service providers to help us manage product reviews and ratings left by Users.
• To send periodic emails:
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
Who we share your data with
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For Users that register on our website (if any), we also store the personal information they provide in their user profile. All registered Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Contact forms are submitted via email.
Your contact information
We may use the contact information Users provide when placing an order or submitting an inquiry, only to provide service to that order or inquiry. We do not share this information with outside parties except to the extent necessary to provide the service. For privacy-specific concerns, please contact us.
If you communicate with North Texas Customs, LLC by sending an email, your email address may be retained for further communication with you in connection with processing your request or as provided by law. Do not send any sensitive or confidential information in the body of, or as an attachment to, an electronic mail message unless the data is adequately encrypted. Data sent via email is not inherently secured or encrypted. Any information contained in an email message or attachment may be retained and stored by North Texas Customs, LLC.
If a User decides to opt-in to our mailing list, they may receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
How we protect your data
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We have implemented and will maintain the following technical and organizational measures that address (a) digital data security; (b) physical security on business premises; (c) controls around employee and contractor access to (a) and/or (b); and (d) the processes for testing, assessing and evaluating the effectiveness of technical and organizational measures.
What data breach procedures we have in place
Security is a continuous process, not a static state. This Site utilizes protective technologies and a continuously monitored security framework to mitigate the risks of website compromises and respond to issues if they arise. We strive to keep our content management system and related software up-to-date at all times. We also have a multi-step plan in place to identify, protect against, detect, respond to, and recover from potential hacking.
Third party sites, apps, and platforms
Our Site may include links to third-party sites, apps and social media platforms, including Facebook, Twitter, Instagram, YouTube, Google+, and LinkedIn. Clicking on those links may allow third parties to collect or share data about you. We do not control third-party sites, apps and social media platforms and we encourage you to read their privacy notices so that you understand how they process information about you.
Automated decision making
Automated decision making is a decision based solely on automated User data processing, with no human involvement in the decision process; for example, allowing customers to apply for credit, or aggregating their data into an advertising profile. We don’t currently, but may choose in the future to use automated decision making to segment and target product offers based on our customers’ demands and needs. In that event, this policy will be updated with information about how the information is used, what decisions are made with aggregated data, and what rights Users have over decisions made without human intervention.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on November 14, 2018